{"id":3664,"date":"2023-02-17T11:17:53","date_gmt":"2023-02-17T11:17:53","guid":{"rendered":"https:\/\/halohdesign.com\/faq\/"},"modified":"2024-11-18T10:58:56","modified_gmt":"2024-11-18T10:58:56","slug":"faq","status":"publish","type":"page","link":"https:\/\/halohdesign.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Shopping<\/h2>\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\tHow are the jewelry pieces made?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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All jewelry at Haloh Design is handmade by Alicia, our owner. Each piece is carefully crafted with attention to detail and skill, making each piece of jewelry unique.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\tAre the materials durable?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Yes, we use high-quality and durable materials such as 14-karat gold, silver and natural gemstones. Our jewelry is designed to last and maintain its beauty.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\tCan I request a personalized design?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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At this time, we do not offer fully custom designs, but you can always contact us for specific requests or modifications within our collection.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Pay <\/h2>\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\tWhat payment methods do you accept?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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We accept a wide range of payment methods, including iDEAL, credit cards (Visa, MasterCard), PayPal and Apple Pay.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\tIs it safe to pay online?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Yes, all our payments are processed through a secure and encrypted connection, so your data is safe. We use leading payment providers to ensure a secure experience for you.<\/p><\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\tCan I pay afterwards?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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No, we do not offer the option to pay afterwards through Klarna. However, you can pay securely with your bank via iDeal.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Orders<\/h3>\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\tHow do I know if my order was placed successfully?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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After completing your order, you will receive a confirmation email containing the details of your order. If you did not receive an email, please check your spam folder or contact us.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\tHow long will it take to receive my order?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Because our jewelry is handmade, delivery time may vary. We usually ship your order within 5-7 business days. You will receive a track & trace code as soon as your order is shipped.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\tCan I still change my order?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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If you would like to make a change to your order, please contact us as soon as possible. If your order has not yet been processed, we may be able to adjust it.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Returning<\/h3>\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\tCan I return my order?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Yes, you can return your order within 14 days of receipt, provided the jewelry is in original condition and unused. Personalized jewelry cannot be returned.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\tHow do I return a product?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Please contact us to submit a return request. You will receive further instructions and a return label from us to return the product.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\tWhen will I get my money back?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t
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Once we have received and verified the returned product, we will process your refund. This can take up to 10 business days, depending on your bank.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Shopping How are the jewelry pieces made? All jewelry at Haloh Design is handmade by Alicia, our owner. Each piece is carefully crafted with attention to detail and skill, making<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3664","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - Haloh Design<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/halohdesign.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Haloh Design\" \/>\n<meta property=\"og:description\" content=\"Shopping How are the jewelry pieces made? All jewelry at Haloh Design is handmade by Alicia, our owner. 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