Delivery & Returns

We ship within 5-7 business days and offer free shipping within the Netherlands for orders over €100. Not satisfied? You can return your purchase within 14 days, if unused and in original condition. Personalized jewelry can unfortunately not be returned.

Return conditions

  • Returns are possible within 14 days of receiving your order.
  • The jewelry must be unused, undamaged and in its original packaging.
  • Personalized jewelry or customized items cannot be returned.
  • Return shipping costs are at your own expense unless the product is defective or damaged upon receipt.
  • To submit a return request, contact us at info@halohdesign.com.