General conditions

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Welcome to Haloh Design. By using our website and purchasing our products, you agree to the following terms and conditions.

General provisions

  • These terms and conditions apply to all products and services offered by Haloh Design.
  • By placing an order, you agree to these terms and conditions.

Prices and Payments

  • All prices on our website include VAT unless otherwise stated.
  • Payments must be made via the payment methods offered on the website.
  • We reserve the right to change prices at any time. Price changes do not affect orders already placed.

Orders and cancellations

  • After placing an order, you will receive a confirmation email.
  • Orders can only be canceled before they have been processed. Please contact us as soon as possible if you need to make a change or cancellation.

Delivery

  • We do our best to ship your order within the stated time, but we cannot be held responsible for delays beyond our control.
  • If a product is out of stock, we will contact you to offer an alternative solution.

Returns and refunds

  • You have the right to return your order within 14 days of receipt, as described in our return policy.
  • Personalized products cannot be returned unless they are defective.

Liability

  • Haloh Design is not liable for any indirect damages resulting from the use of the products.
  • Our liability is limited to the amount you paid for the products.

Changes in terms and conditions

  • Haloh Design reserves the right to change these terms and conditions at any time. The most current version is always available on our website.

For questions about these terms and conditions, please contact us at info@halohdesign.com.

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